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Terms and Conditions

Please read these terms before you place an order. By purchasing from Rock My Resume, you agree to them, including our policy that all sales are final.

Last updated September 27, 2026

Before you buy

The short version of what matters most.

All sales are final

We do not offer refunds, but our team is happy to provide additional revisions within the scope of work you ordered.

Unlimited revisions

You get two weeks of unlimited revisions after your first draft.

First draft in 48 hours

Your first draft arrives within 48 hours after we receive your intake form, not counting weekends and U.S. holidays. Expedited 24-hour delivery is available.

Questions before you buy?

Get a free resume review or call (347) 657-9778 so you can choose the right service first.

Service Policy

These terms apply to every resume, cover letter, CV, LinkedIn and package order.

1. Ordering and payment

Prices are listed in U.S. dollars and are due in full when you place your order. After checkout, we email you a short intake form. Your writer starts once we receive your completed intake form and any documents you want us to use.

2. Turnaround

Resumes, cover letters and CVs: your first draft is delivered within 48 hours after we receive your completed intake form. Weekends and U.S. holidays do not count toward the 48 hours.

Expedited service is available for an additional fee and delivers your first draft within 24 hours. LinkedIn Optimization is completed after your resume is final.

3. Revisions

You have two weeks of unlimited revisions from the date we send your first draft. If you need more time, ask before your revision period ends and we can extend it.

Revisions cover changes to the documents you ordered for the same career goal. Major changes, such as rewriting for a different target role or industry, may carry an additional fee.

4. Refund policy: all sales are final

All purchases are final and non-refundable. By placing an order, you agree that you will not receive a refund.

We do not issue refunds, credits or partial refunds for any service, whether or not work has started. This includes orders where you do not complete your intake form or respond to your writer, orders where your revision period has ended, and packages where you do not use every service included.

While we do not offer refunds, our team is happy to provide additional revisions within the scope of work you ordered and will keep working with you to help you feel satisfied with your documents.

5. 90-day interview guarantee

The Professional Package includes a 90-day interview guarantee. If you do not get an interview within 90 days after we deliver your final resume, contact us and we will update your resume for free.

This guarantee is a free resume update. It is not a refund.

6. Payment disputes

If you have a problem with your order, please contact us first at support@rockmyresume.com or (347) 657-9778 so we can make it right. If a payment dispute or chargeback is filed, we will provide the payment provider with records of your order, your acceptance of these terms at checkout and our communication with you.

7. Your information and results

You are responsible for making sure the information you give us is accurate and truthful. We write your documents to present your experience as strongly as possible, but we cannot promise interviews, job offers or any other hiring outcome, because those decisions are made by employers. The 90-day interview guarantee gives you a free resume update, not a promised result.

8. LinkedIn Optimization

We will never ask for your LinkedIn password. Your LinkedIn expert builds your updated profile from your finished resume, and we send you a video series that shows you how to put it live.

9. Calls and communication

Phone and video calls may be recorded for quality and training purposes. Most of our work happens by email, so please watch your inbox for your intake form and drafts.

10. Changes to these terms

We may update these terms from time to time. The version posted on this page when you place your order applies to that order.

Website Terms of Use

These terms cover your use of rockmyresume.com.

Professional Package

Our professional package includes everything needed for a successful job search. Included in this package you get a dedicated resume writer. It includes everything in the basic package, plus a second resume and cover letter, priority 48 hour delivery, and our 90 day interview guarantee.

Basic Package

Our basic package allows our customers to start their job search on the right foot. This package includes all the necessities for your job search and you get a dedicated resume writer.

Free consultation

Book a call with our team

Pick a time that works for you. We'll talk through your goals and help you choose the right package.

  • 30 minutes
  • No cost
  • No obligation

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