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Free interview guide

Walk into your next interview ready.

How to prepare, how to answer the questions you will be asked, what to ask them and how to follow up.

The days beforeResearch the company, prepare your stories and your questions
On the dayArrive early, stay calm and make a strong first impression
Within 24 hoursSend a short thank-you email to everyone you met

Before the interview

How to prepare

Most interviews are won in the preparation. Give yourself a few hours over the days before, rather than cramming the night before.

1

Research the company

Read its website, recent news and LinkedIn page. Know what it does, who its customers are and what it is focused on this year.

2

Study the job posting

List the top five requirements and match each one to an example from your experience.

3

Prepare your stories

Have five or six short stories ready that show your strengths, a challenge you solved and a time something went wrong.

4

Prepare your questions

Write down three to five questions to ask. Asking none can look like a lack of interest.

5

Plan the logistics

Confirm the time, time zone, location or video link and who you are meeting. Test your camera and microphone for video calls.

6

Bring the essentials

Copies of your resume, a list of references, a notepad and a pen.

Behavioral questions

Answer with the STAR method

Questions that start with "Tell me about a time when..." are asking for proof. The STAR method keeps your answer clear and focused, and it works for almost any story.

S

Situation

Set the scene in one or two sentences.

T

Task

Explain what you were responsible for.

A

Action

Describe what you did, using "I" rather than "we."

R

Result

Share the outcome, with numbers if you can, and what you learned.

Example: "Our team was missing deadlines on client reports (situation). I was asked to fix the process (task). I built a shared tracker and a weekly check-in (action). We delivered every report on time for the next six months and our client renewed a larger contract (result)."

Common questions

Questions you should be ready for

"Tell me about yourself."

Give a 60 to 90 second answer: where you are now, the experience that got you here and why this role is your next step.

"What are your strengths?"

Pick two or three that matter for this job and back each one with a quick example.

"What is your biggest weakness?"

Choose a real but manageable weakness and explain what you are doing to improve it.

"Why do you want to work here?"

Connect something specific about the company to your goals and experience.

"Why are you leaving your current job?"

Stay positive and focus on what you are moving toward, not what you are leaving behind.

"What are your salary expectations?"

Research the market range for the role and location first, then give a range you are comfortable with.

"Tell me about a conflict at work."

Use STAR, stay calm and fair about the other person and focus on how you resolved it.

"Where do you see yourself in five years?"

Show ambition that fits the path this role can offer.

Your turn

Good questions to ask them

  • What does a typical day or week look like in this role?
  • What would success look like in the first 90 days?
  • What are the biggest challenges facing the team right now?
  • How would you describe the team and the way it works together?
  • How is performance measured and reviewed?
  • What are the next steps in the hiring process?

On the day

Making a strong impression

  • Arrive 10 minutes early, or log in to video calls a few minutes before the start time.
  • Dress one step above the company’s everyday dress code. When in doubt, go more formal.
  • Make eye contact, sit up straight and give everyone on the panel your attention.
  • Take a moment before answering. A short pause is better than a rushed answer, and it is fine to ask them to repeat a question.
  • For video interviews, use a quiet room, good light in front of you and a plain background, and look at the camera when you speak.
  • Silence your phone and keep it out of sight.

After the interview

Follow up the right way

Send a short thank-you email to each person you met within 24 hours. Thank them for their time, mention something specific you discussed and restate briefly why you are a strong fit. If you have not heard back by the date they gave you, a polite follow-up email is appropriate.

Whatever the outcome, write down the questions you were asked and how you answered. Every interview makes the next one easier.

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